Payments
Getting money in and out of Smokos
What deposits work, what actually pays back out, and what to ask support if one's taking longer than expected.
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Depositing
| What | The facts |
|---|---|
| Minimum deposit | $20 |
| Account currency | Locked in at signup. |
Deposit not showing up? Live chat can check whether it's landed on the payment provider's side or Smokos's - have the amount and time handy.
Withdrawing
Cards aren't a withdrawal option for Australian players, even though they work fine for depositing. Visa's payout rail excludes Australia outright, and Mastercard's payout rail is limited to a European country list. Bank transfer and crypto are confirmed to work.
| What | The facts |
|---|---|
| Bank transfer payout time | ~3 banking days |
| Monthly withdrawal cap | $50,000 per month (VIP exceptions possible); wins above $50,000 may be paid in monthly $50,000 installments |
| Before you can withdraw | Deposit has to be wagered at least once first. |
Questions people ask
Can I withdraw to the card I deposited with?
Cards aren't a withdrawal option for Australian players, even though they work fine for depositing. Visa's payout rail excludes Australia outright, and Mastercard's payout rail is limited to a European country list.
My withdrawal is taking a while - who do I ask?
Live chat can tell you exactly what stage it's at - usually it's verification or an unmet wagering requirement holding it up.