Payments
Getting money in and out of Smokos
What deposits work, what actually pays back out, and what to ask support if one's taking longer than expected.
Licensed by Tobique
7,000+ games
24/7 support
Crypto ready
Depositing
| What | The facts |
|---|---|
| Minimum deposit | $20 |
| Account currency | Locked in at signup. |
Deposit not showing up? Live chat can check whether it's landed on the payment provider's side or Smokos's - have the amount and time handy.
Withdrawing
Cards aren't a withdrawal option for New Zealand players, even though they work fine for depositing. Both Visa and Mastercard payout rails have country restrictions that rule this out. Bank transfer and crypto are confirmed to work.
| What | The facts |
|---|---|
| Bank transfer payout time | ~3 banking days |
| Monthly withdrawal cap | $50,000 per month (VIP exceptions possible); wins above $50,000 may be paid in monthly $50,000 installments |
| Before you can withdraw | Deposit has to be wagered at least once first. |
Questions people ask
Can I withdraw to the card I deposited with?
Cards aren't a withdrawal option for New Zealand players, even though they work fine for depositing. Both Visa and Mastercard payout rails have country restrictions that rule this out.
My withdrawal is taking a while - who do I ask?
Live chat can tell you exactly what stage it's at - usually it's verification or an unmet wagering requirement holding it up.